Credit card processing is conducted internally once your order has been reviewed for accuracy. IWantAHelmet.com's internet orders are normally processed within 48 business hours. Orders placed in the evenings or on days we are closed will be processed the following business day.

Your order will be placed on hold if any item on the order is temporarily out of stock. IWantAHelmet.com will contact you if your order is on hold. We will not charge your credit card until we ship your complete order.

All returns REQUIRE a Return Authorization Number or they will be refused at the door, call  1-800-599-6650. We will accept returns up to 30 days from purchase with R.A. Number on the outside of the box. All freight is at customers expense and is not refundable. There is a 20% restocking fee for returned items once shipment has been sent to customer, no fee charged if we shipped in error on our part. All items returned must be in UNUSED condition, including all the parts and in its original packaging in order to receive a credit.

If you need to contact IWantAHelmet.com to request a change to your order, we will make every effort to make the change. However, we process orders as quickly as possible and cannot guarantee that your change can be made.

You may email us any time, or call (1-800-599-6650) during our Customer Service hours.